Frequently Asked Questions
Independent Disability & Age Care Support Worker's eCard
17 Useful FAQ's Answered
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COVID-19 SAFE - Effective and Easy Hands-Free Sharing!
Non-Contact, Covid-19 SAFE, Hands-Free way to SHARE your Personal or Business details with the people you meet. No touching required = No spreading of germs or viruses.
Unlike traditional business cards that require everyone to touch, hold, and potentially transfer germs and or viruses.
Your leads and customers will appreciate the effort you have put in. It's an excellent marketing tool for you.
Get yours today!
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What do I actually get and what makes Edge Life® Digital Contact Card so wonderful?
You get a Personalised Independent Disability Support Worker's eCard that remains working for you 24/7, it's securely cloud-based ready to be shared right from your mobile/cellphone to another instantly or via a link for the desktop version.
That's why it's so cheap for you, once the initial setup is done the running costs to keep it alive are tiny.
You get a personalised link address (www.idsw.info/about/Your-Name), and a quick sharing QR Code for people to easily scan your code to receive your Independent Disability Support Worker's eCard and then they can quickly share, No-Contact / No Touching all your details with new potential prospects.
Edge Life® Independent Disability Support Worker's eCards are so much cheaper, more impressive, and more effective than tangible printed business cards.
Carrying and handing out tangible business cards to people often finds them being misplaced by the receiver amongst all their other hundreds of collected business cards or they simply throw the business cards away.
That's why Edge Life® Independent Disability Support Worker's eCard is so brilliant. Everyone can carry your details on their phone with them and your details are a TAP away on their mobile for when they need you most. Plus, if every person that has your details on their phone has a friend looking for a service like yours, they can easily share your Independent Disability Support Worker's eCard with them without you.
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What are Independent Disability Support Worker's eCard and how do they work?
Independent Disability Support Worker's eCard is an easy way to share your details with another person or potential client via a QR Code without touching. Unlike traditional business cards which need to be touched by everyone.
Open up your Independent Disability Support Worker's eCard to the person you want to share and ask them to scan the QR Code. Then they are prompted to open a browser to see your Independent Disability Support Worker's eCard.
Remember to encourage them to "ADD to Home screen" for the full experience.
Have a go and see how easy it is.
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How long before I get my new IDSW eCard?
As soon as we can. Turnaround time is currently less than 72 hours. Maybe even quicker.
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Do I have to put every detail of my card or can I have only a few things?
Great question.
No, you don't have to display ALL the information you submit on your Order Form.
There are some mandatory parts to display on your Independent Disability Support Worker's eCard mentioned on the presentation page of this website.
Beyond that, you can have as much or as little as you desire.
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Can I add anything on my Independent Disability Support Worker's eCard?
No. You can only have what we have already stipulated. That's why we can offer the service so cheaply.
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What about Privacy & Digital Contact Card Security?
The information you provide us on your Order Form is for the purposes of security, invoices, designing your Independent Disability Support Worker's eCard, and assisting Edge Life® in helping you effectively.
We never sell, share, or give your details to anyone not directly involved in designing your Independent Disability Support Worker's eCard and management.
Even yourIndependent Disability Support Worker's eCard has Encrypted Security with the latest SSL Certificate.
You can relax knowing we take privacy and security very seriously.
Thanks for asking!
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Changing prices and where does the money go?
Prices may vary, increase, and change. So, it's a good idea to lock in your purchase.
Why? Because whatever the yearly subscription is when purchasing, it remains the same for as long as it remains paid up-to-date and amounts never increase for the life of your Independent Disability Support Worker's eCard.
All proceeds go to building EDGE LIFE Ministries and go towards helping people with their practical needs where they need them most.
Thank you for your support. ;-)
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What type of payment methods do you accept?
Credit Card, Debit Card & PayPal for simplicity.
You don't need a PayPal account to make a credit card payment via PayPal.
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When and How do I renew my subscription?
Your subscription automatically renews each year until you send us an email to cancel.
Your account will expire one month after the anniversary if a payment has not been received and then your Independent Disability Support Worker's eCard will be deleted automatically.
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Built-In Loyalty Program.
Whatever the yearly subscription is when you purchase, it is locked in for as long as you have your Independent Disability Support Worker's eCard with us and it is paid up to date. No price increase, ever!
PLEASE PROVIDE US WITH ANY CHANGES to your billing details. For example your Credit / Debit Card Expiry Date etc. ASAP!!!
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Can I get a part or full refund?
Great question, the answer is, no.
We can't refund the labour costs of our tech and design team. We pay all the setup and going costs at the beginning of the billing cycle.
For example, if you had your Independent Disability Support Worker's eCard for two months and decided to cancel it... there would be not part refund because the services had been purchased for the whole year.
Therefore, make sure you read everything, and ask any questions until you are totally satisfied before purchasing your Independent Disability Support Worker's eCard. Okay?
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Are there any other costs not mentioned?
No.
Simple!
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Can I Upgraded to a PDF version of the IDSW's eCard?
Yes, you can!
All that is required is an email to us with your request at support@edgelife.org
Then we'll send you an email with a link to start a new subscription for the new Edge Life® Independent Disability Support Worker's eCard.
*After payment - we'll create your NEW PDF and add it to your Independent Disability Support Worker's eCard and email you a copy.
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How do I cancel my payments and delete my Digital Contact Card?
Another good question. There are NO contracts, you can cancel anytime.
How to cancel: Just send us an email requesting your cancellation of your Independent Disability Support Worker's eCard and the PayPal Subscription and after we receive your request, the process of canceling and deleting your Independent Disability Support Worker's eCard will begin immediately for you.
Then we'll inform you that your cancellation has been completed. If you don't hear from us within 48 hours please try again because we never received your request.
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What if I want to change something. How much will it cost and what should I do?
Simply, send an email to us with your changes to the current details on your Independent Disability Support Worker's eCard and we'll change them for you at no cost.
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What type of images and format do I need to upload for the logo and background and what if I don't have a logo?
The higher the resolution the better the outcome.
FYI... Our research has shown that having a good quality image of yourself makes the experience for receivers of your Digital Contact Card more impressive and sharable.
Main Image of yourself: The best image size to provide is a jpg at approximately 1000px height and 1500px in width. The image needs to be from your waist up to the top of your head and it is to be clear and not blurry.
If we need something different from what you've provided us we'll let you know, okay?
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PERSONAL NOTE from the Founder of EDGE LIFE.
I, Eric Edge appreciate you, your kindness, your purchases, and all your support.
For over 30 years I've been helping people in need with God's love where they are and encouraging them to thrive. Plus, he creates websites through www.EdgezoneMedia.com.
However, resources for the needy have been limited and it's been tough over the years giving and helping people with more than I've had to give. Even so, through God's passion to see people healed and made whole, He has always met our needs.
Through the Grace of God, we've created this simple and useful tool for Independent Disability Support Workers called Digital Contact/Info Cards to assist in growing EDGE LIFE's resources so my team and I can do more.
Thank you for considering and helping EDGE LIFE do good for people in need with your practical life-changing purchase or gift. Even a $5 gift can make a huge difference to someone's life (Click here to give via PayPal or Credit Card) or direct bank transfer gift to EDGE LIFE Ministries, BSB 484-799, Account Number 607678665.
Whatever way you choose I am grateful. And if you are unable to do anything your prayers are powerful and welcome.
With you and your generous heart, we are humbled. Thank you.



